Booking Terms & Conditions
1. THE CONTRACT for a short-term holiday rental will be between St Piran’s Partnership (referred to as “us” or “we”) and the person making the booking and all members of the holiday party (referred to as “you” or “your”) in the following booking conditions. UK law will govern the Contract. The contract of hire is not effective until we have processed the deposit. The contract will be subject to these booking conditions and must be complied with. The party leader must be at least 21 years of age at the time of booking and the booking form must list names of your party.
2. PAYMENT: Bookings are CONFIRMED on receipt of the deposit of 20% of the holiday cost. The deposit must be paid within 7 days of booking being placed. The balance of the rental will be due for payment six weeks prior to the holiday commencement date and we reserve the right to cancel a holiday where payment has not been received six weeks before the commencement date. If the booking is made within six weeks of the holiday start date the full rental will be required.
3. CANCELLATION:
No. of days prior to the start of the rental period booked The cost you will incur to cancel your confirmed booking
1-14 days 100% of the rental fee
15-28 days 75% of the rental fee
29-56 days 50% of the rental fee
57 days or more Full deposit
4. INSURANCE: We strongly recommend that you take out holiday insurance to cover the possibility of a cancellation.
5. CAUTIONARY DEPOSIT: In addition to the booking deposit a Cautionary Deposit of £125.00 is payable at the same time as your final payment (six weeks before the commencement date). The property will be assessed after your holiday. If no loss or damage is discovered, we will provide you with a full refund of the Cautionary Deposit. Otherwise, if any loss or damage is discovered then you will be informed of the amount to be deducted from the Cautionary Deposit. If the reasonable cost of repairing any loss or damage to the Property or contents exceeds the Cautionary Deposit, we will invoice you and charge your credit or debit card (where provided).
6. CIRCUMSTANCES ON SITE BEYOND THE CONTROL OF THE OWNER (FORCE MAJEURE): If for any reason we have to cancel your booking in advance due to circumstances beyond our control for example fire, flood, exceptional weather conditions, epidemics, destruction/damage to the property (“force majeure“) you will be refunded the full amount of the booking. If we have to terminate your holiday early for the above reasons you will be refunded part of the booking fee based on the time remaining of the booking. No additional compensation, expenses or costs will be payable.
7. PERIOD OF HIRE: You should not arrive before 16.00 on the commencement date and should leave by 10.00am on the day of departure. Failure to do so will result in you being charged a further day’s rental. You must not use the property except for the purpose of a holiday during the holiday period, and not for any other purpose or longer period. The agreement to stay in the property for the holiday period does not create the relationship of Landlord and Tenant between the parties. You shall not be entitled to a new tenancy, or to any assured short hold or assured tenancy or any statutory protection under the Housing Act 1988 or other statutory security of tenure now or at the end of the Holiday Period.
8. NUMBER OF PERSONS USING THE PROPERTY we reserve the right to refuse group bookings or other persons who, in our opinion are unsuitable for the accommodation.
9. LIABILITY: St Piran’s Partnership, its employees and representatives shall not be liable to you or your party for loss or damage to property, cars or contents whether inside or outside howsoever arising. You must take all necessary steps to safeguard yourselves and your property.
10. CARE OF THE PROPERTY: You are responsible for the property and are expected to take all reasonable care of its furniture, pictures, fittings and effects, in or on the property. You must leave them in the same state of repair, and in the same clean and tidy condition at the end of the rental period as at the beginning. You must not use the properties for any dangerous, offensive, noxious, noisy, immoral activities or carry on there any act that may be a nuisance or annoyance to the owner or other neighbouring properties. Smoking is not allowed in the property.
11. PETS: There is an additional charge of £25.00 per dog per stay. Young dogs and puppies must be declared prior to booking. Pets are not allowed on the beds or on the furniture. It is the owners’ responsibility to clean up after the dog/s (poop and hairs). Dogs must not be left alone in the house at any time and they must be kept on the lead around livestock. Ensure flea treatment is up to date before arrival. Any damage or stains must be paid for in full. If any Holidaymaker has an allergy to dogs, please be aware that we cannot accept responsibility for any suffering which may occur as a result of such animals having been present in the property.
12. RIGHT OF ENTRY: We shall be allowed the right of entry to the property and its grounds at all reasonable times for purposes of inspection or to carry out any necessary repairs or maintenance.
13. COMPLAINTS: Every effort has been made to ensure that you have an enjoyable stay. However, if you have any problem or cause for complaint, it is essential that you contact us immediately to give us the chance to resolve it. We value your custom and want you to return.
14. DATA PRIVACY STATEMENT: We treat any data collected during the course of making bookings or dealing with enquiries in strict confidence. Your data will never be sold. We do like to keep in touch with our guests from time to time to provide information on special offers. By accepting these terms and conditions you are indicating your consent to receiving these communications unless you let us know otherwise, you can contact us at info@northbeerfarm.co.uk and we will arrange for you to be removed from the database.